Comments on: Starbucks Opens Own China Headquarters http://www.chinaretailnews.com/2006/08/28/311-starbucks-opens-own-china-headquarters/ Business Intelligence on Retailing, Franchising, and Consumerism in China Fri, 03 Feb 2012 04:53:16 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Norbert Harms http://www.chinaretailnews.com/2006/08/28/311-starbucks-opens-own-china-headquarters/comment-page-1/#comment-14910 Norbert Harms Fri, 07 Nov 2008 02:31:15 +0000 http://www.chinafranchiser.com/2006/08/28/starbucks-opens-own-china-headquarters/#comment-14910 It would be much better for Starbucks to train their Chinese staff better. I spend every day quite some time and money in Starbuck. Now I can say "I spent". It was annoying to almost having to argue with "Chinese" staff just to get served. While this attitude is common in Chinese business world, one would expect a foreign company would not follow this principle when enterring the Chinese market. Yet, with Starbucks I experienced to be profen wrong in my theory! Lucky there are alternatives to Starbucks and - just to enjoy a coffee I don't have to put up with the Chinese mentality to spoil my coffee. Best wishes. It would be much better for Starbucks to train their Chinese staff better. I spend every day quite some time and money in Starbuck. Now I can say "I spent".

It was annoying to almost having to argue with "Chinese" staff just to get served. While this attitude is common in Chinese business world, one would expect a foreign company would not follow this principle when enterring the Chinese market. Yet, with Starbucks I experienced to be profen wrong in my theory!

Lucky there are alternatives to Starbucks and – just to enjoy a coffee I don't have to put up with the Chinese mentality to spoil my coffee.

Best wishes.

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