Business Intelligence on Retailing, Franchising, and Consumerism in China


Nestle Milk Powder Off The Shelf In Hong Kong

According to the latest from Sing Tao News, two of Hong Kong's main retail chains, Mannings and Wellcome, have removed milk powder made by Swiss food giant Nestle from their shelves after a newspaper reported that samples contained the industrial chemical melamine.

The test was commissioned by Hong Kong's Apple Daily and the result showed that the Nestle's 900 gram-package of Neslac Gold Growing Up 1+ milk powder made in Heilongjiang was contaminated with melamine. Mannings and Wellcome have stopped selling all six Nestle milk powder products produced in this location.

The six products are Neslac Gold Growing Up 1+ milk powder, thew 900 gram-pack of Neslac Gold Growing Up 3+ milk powder, the 900 gram-pack Nespray 1+ milk powder, the 900 gram-pack of Nespray 3+ milk powder, the 900 gram-pack of Nespray 6+ milk powder, and the 1,800 gram-pack of Nestle instant milk powder.

A spokesperson from Wellcome said that although the test results are not official, the supermarket chain had still decided to stop selling these products to be on the safe side. Customers who had bought these Nestle milk powder products could demand a refund in any of their stores.

At the same time, Mannings said that they were consulting with the manufacturer on this issue and that customers who had bought these Nestle milk powder products could demand a refund with the receipt in any of their chain stores whether the package was unopened or not.

Officials at Nestle's Hong Kong office were not available for comment.

Hong Kong's Food and Environmental Hygiene Department has set up a special hotline for the milk powder problem and so far, it received 67 reports that are related to this issue. Of these reports, 39 said their children had been fed with tainted milk powder and four reported symptoms.






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