Business Intelligence on Retailing, Franchising, and Consumerism in China


MOC To Issue Series Standards For China's Retail Industry

China's Ministry of Commerce has issued a series of standards on skills for employees in the retail industry and the standards are officially put into effect from August 1, 2009.

The standards make clear assessment requirements for retail workers, including salespeople, receiving clerks, loss prevention employees, and cashiers.

The standards will provide a list, in which assessment items — including work packages, skills and business knowledge, and assessment requirements of specific positions — will be listed, offering operating standards for companies' training, assessment, and promotion.

MOC said that with the rapid development of the retail industry and the spread of supermarkets, China's retail industry has changed from the traditional counter business model to a multi-service model. The promotion of this new model needs positions of various skills and segment responsibilities to meet the demands of consumers as well as the operations of large-scale markets.






1 Comment on "MOC To Issue Series Standards For China's Retail Industry"

  1. Katherine Mance | August 19, 2009 at 4:45 am |

    I would like to obtain a copy of the standards for skills for employees in the retail industry developed by China's Ministry of Commerce. Can you please advise where I can get this information?

    Respectfully,
    Katherine T. Mance
    VP, NRF Foundation

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