A recent report released by China's FMCG Research Center on suppliers' satisfaction with retailers shows that most goods suppliers complain Carrefour is overcharging them.
The organizers of the survey polled 98 suppliers, covering food and wine, health care products, beverage and daily necessities. They were asked about their satisfaction with 51 franchisers who are mainly located in the Yangtze River Delta Region.
The result shows the most satisfactory retailers for the suppliers are Wal-Mart, Agriculture Industry Commerce Supermarket Company and Family Mart.
Suppliers complain that Carrefour charges too many fees, such as a sales promotion fee, a management fee, and display fee, and many of the remaining fees are higher than the other retailers.