Retailing, Franchising, and Consumerism Business Intelligence in China

customer service






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Petland China Opens Two New Stores

Petland China, a franchise of U.S.-based Petland Inc., recently opened two additional Petland stores in Shanghai, the company's second and third outlets in China.



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Suning Upgrades Warranty Services

Suning has announced plans to launch a self-developed Sunshine Package Service Program to comprehensively upgrade its appliance maintenance and warranty services.