Retailing, Franchising, and Consumerism Business Intelligence in China

Petland China Opens Two New Stores

Petland China, a franchise of U.S.-based Petland Inc., recently opened two additional Petland stores in Shanghai, the company's second and third outlets in China.

The second store, on Xingmei Road in Shanghai, opened in December 2008 and the third store, on Changning Road in Shanghai, opened in February 2009. Petland China master franchisor Charlie Lu, and his business associate Tina Yang, serve as operators of the pet stores. The first Petland outlet in China opened in Shanghai in April 2008.

According to Petland, despite various cultural differences between American and Chinese consumers, the basics of customer service, animal care, and presentation have universal appeal. All three of the Shanghai locations also include a grooming service and the second location also houses a boarding facility.

Petland China plans on opening several more Petland retail locations in 2009, including two or three Petland Express stores.

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